Privacy Policy

Your privacy is important to us and we respect it! We have in place what we believe to be reasonable physical, electronic, and managerial procedures to safeguard the information we collect and help prevent unauthorized access and use of such data and this Policy should be read in conjunction with our Terms and Condition of Trade for additional information applicable to understanding the use of our website. In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it and how we complying with Commonwealth legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.

Collected Information: You do not have to give us personally identifiable information in order to visit our website as a consumer, unless you purchase a product, but you will be asked to as a merchant, advertiser or business listing on the website to provide us some information. If we collect personally identifiable information from you, you are thereby giving us permission to use that information for the specific purpose for which it is provided and to contact you regarding website services, improve or enhance website performance, to offer you information regarding products and services, improve our website, to communicate to you about other matters that may be of interest to you and for any other purpose described in this Privacy Policy.

Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal, but we retain the right to use or disclose personal information about you that is required to be presented to the consumer so that we can provide effective services on your behalf to the user, such as newsletters, promotional materials, in social media campaigns or direct marketing campaigns. We must inform you that personal information may be collected by us through devices or browsers which you use to access our website and our computer systems may retain an automatic record and a copy of your contact with us, such as your logging in to the website and your IP address being stored and we may use this information to track our marketing effectiveness or other business development initiatives. We may also obtain other personal information from our affiliates or advertising partners, customers and other third parties that we consider helps us to measure, understand and develop our business to provide better services to the end users. By using the costcompare.com.au website you are consenting to us using and disclosing your information both for the purposes for which we have collected it and for other purposes related to marketing and advertising our services and the services of other entities with whom we have relationships, including entities that market and promote goods and services unrelated to those which we market and promote. We may also share your information within our affiliated group companies in order to provide you special offers, measure our marketing effectiveness but we will not disclose it to the open market under any circumstances.

Use of Information: Information about our customers is an important part of our business and developing it further to meet our clients and customer’s needs, but we are not in the business of selling personally identifiable information to any unaffiliated third parties for their commercial use. We share personally identifiable customer information with unaffiliated third parties only as described herein. We may on occasion combine information we receive online with outside records to enhance our ability to market to you those products and services that may be of interest to you. If you move from the CostCompare.com.au website to a link contained within the site we are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our website in any way.

Protection: We reserve the right to release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and Conditions of Trade and other agreements, or protect the rights, property, or safety of this company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. The team at CostCompare.com.au understand the importance of security of all information associated with our customers and clients. We have security measures in place with our banking partner to protect against the loss, misuse and alteration of personal information under our control. Personal information is de-identified or destroyed securely when no longer required by us and we may need to retain some information you provide to us so we can verify transactions and customer details and to retain adequate records for legal and accounting purposes.

This information is stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions. No data transmission over the Internet can be guaranteed to be 100 per cent secure. But at CostCompare.com.au we have put every reasonable precaution in place to ensure that security in our systems is faultless. If you load up personal information on to the website where it is able to be viewed by the public, for example – in your business listing, we cannot and will not be held responsible for the misuse or invasion of privacy that this creates as you, the entity who provided it in to the public domain is liable and responsible for its existence. Your information is provided to us at your own risk and we advise that you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online on whatever websites you choose to use.

Note: Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed or accessed by a third party in a manner that is inconsistent with this Privacy Policy. The operator reserves the right to sell or disclose some personally identifiable information collected on our website to third parties whose practices are not covered by this Privacy Policy (e.g., other marketers, retailers, participatory databases, and non-profit organizations) that want to market products and services to you. Any right of the third party to distribute, transfer, transmit, disclose or resell the information is strictly prohibited. We reserve the right to change the privacy policy agreement from time to time, as we deem appropriate. Such changes, modifications, additions shall be effective immediately upon posting unless otherwise indicated. We have no duty or obligation to inform anyone of changes. Your continued use of our website after any changes constitutes your agreement to and acceptance of such changes.